Sunday, March 14, 2010

Scribe Insight 7.0 supports multiple targets

Scribe Software recently announced the availability of Scribe Insight 7.0. One of the most important features of this release is the ability to connect to more than one target in the same DTS.

The blog post on Scribe's web site describes various scenarios where this feature can be valuable. These include:
  1. If the source record was triggered via a publisher, then the update source feature is not available since the source for that DTS is a message queue and not the original application which triggered the integration.
  2. The source system uses an adapter which does not support the update source feature (for example, Scribe adapter for Dynamics CRM).
  3. The source query is a complex join which update source cannot support.
  4. You need to be able to update multiple fields on the source record.
The scenarios 1 and 2 above are applicable in most closed-loop integrations between Dynamics CRM and another ERP system.

For example, because the previous release of Scribe Insight did not support multiple target connections in the same DTS, Dynamics GP to Dynamics CRM template has to use two separate DTSs for CRM to GP Sales Order integration as follows:
  1. OrderToERP.dts: Sends submitted orders from Dynamics CRM to Dynamics GP
  2. OrderToERP_Result.dts: Updates the Sales Order in Dynamics CRM based on the result of the OrderToERP.dts
Now, with Scribe Insight 7.0, you can combine both of the above steps in one DTS using both Dynamics GP and Dynamics CRM as targets.

This new feature will be very valuable for addressing many Dynamics CRM integration needs including the one above.